Posted August 12, 2018 14:31:53A Melbourne mum has been caught off guard by a bizarre booking on her return to Australia after spending more than a month in New Zealand.
Tina Dauzary, 22, and her husband Paul, 41, travelled to London last year for the wedding of their son Daniel and their two daughters, Leah and Lauren.
After arriving, Ms Dauzy’s luggage was checked and she was given a seat on a flight back to Melbourne for the flight home to Sydney.
However, Ms Koehl’s bookings were suddenly cancelled, with Ms Dauerzary being told they were unable to pick up her son in New York.
“When I went into the flight, I was a bit surprised because the airline is quite strict with their booking system, it’s like you are on the spot,” Ms Daugasary said.
“I wasn’t aware that I had to get a new ticket.
I had the old one.”
It took Ms Dausary two days to get back to Sydney, where she was reunited with her son.
“They told me I was booked into the same flight that I went on in the first place, but the way the system works, they just changed the flight number to make it appear like it was booked for another flight,” Ms Kuehl said.
Ms Koehls daughter, Lauren, had also booked her flight but had to change the destination.
“It’s really weird because they have a whole bunch of tickets in one basket and then there’s a bunch of other people that they booked for the same flights,” she said.
“It’s a lot of confusion.”
Ms Dauzerys flight from London to Sydney was cancelled on Wednesday, with all but one of the tickets still booked for flights in New Jersey, New York, Florida and Florida.
“We were all shocked and surprised that we were still being booked on the same plane that we had already booked for,” Ms Anderzary said, adding she had booked the same ticket to both New York and Florida but had not been able to catch the flight to London.
“My husband said it was like the airline had lost its mind, and they were going to cancel our tickets on the fly.”
What the hell was they thinking?
“She said she was shocked to learn that her booking had been cancelled.”
The flight was going to be my husband’s, but it was cancelled.
I was really confused.
“She said it left her with no options but to book a new flight for her son to be able to fly to Sydney on the day she was due to fly back to New Zealand to celebrate her birthday.”
Daniel and I are really happy to be back, it feels like we have a new family to celebrate with, but unfortunately we are going to have to cancel it,” she told the ABC.”
This is so confusing.
“A spokesman for Qantas, which runs the airline, said the booking system was not able to process the new bookings and the airline would have to issue a refund.”
Unfortunately we are unable to confirm the details of your booking or the time of departure, which can result in you losing your flight,” Qantah said in a statement.”
As we have no information about your departure date, we are not able at this time to provide a refund.
“Ms Anderzanys story highlights a growing number of people being turned away from overseas holidays by airlines and hotel chains.
Air travel has become a major part of the American Dream, and many are worried that the new system for booking flights could lead to people travelling on holiday at their own expense.
But the situation is only getting worse, with airlines, hotels and cruise lines reporting record-breaking passenger volumes in 2017.
In 2016, the US Bureau of Labor Statistics reported that the number of domestic flights booked increased by nearly 2.5 per cent, compared to 2016, while the number booked in overseas countries increased by almost 3 per cent.
The number of non-US domestic flights increased by more than 30 per cent in 2017, compared with 2016, and the number in overseas travel rose by more that 15 per cent compared to the previous year.
The latest figures show the number going to the US increased by 15 per the year compared to 20 per the previous one.
A total of 3.3 million non-residents were allowed to travel to the United States in the third quarter of 2017, up from 2.4 million the previous quarter.
The numbers for international travellers were even more pronounced.
In the third month of 2017 they increased by 23 per cent from 2016.
It is not clear how many of those travellers were from other countries, or if the increase in numbers was a result of the new rules.”
There are still some issues, like some countries are going through a bit of a transition period,” Tourism Minister Rob Stokes told Sky News.”
And I think it’s something that will